Fitbit is a company that specializes in wearables and wellness products (having the best smartwatches and activity trackers). Fitbit is known for its quality products and features, aside from fitness trackers, Fitbit has been selling smartwatches for a while, including the Fitbit Ionic Watch. According to information on the Fitbit website, this model has been recalled due to difficulties with overheated batteries and resultant injuries.
The Fitbit Ionic Watch has been in production since 2017 and will be discontinued in 2020. The smartwatch is still available for purchase for roughly Rs. 56000, and over a million units have been sold globally. According to news 174 users complained about an overheated battery, and 78 customers or clients in the United States were burned. The following is what Fitbit has to say about the recall:
“After thorough investigation, we have determined that in very rare cases, the Ionic smartwatch battery can overheat, posing a risk of burns. Your safety is always our top priority, and we’re taking these steps purely as a precaution. We are offering a refund to Fitbit Ionic customers.”
Last year, Google completed its 2.1 billion dollar (£1.57 billion) acquisition of Fitbit, which generated privacy concerns.
Google, an Alphabet company, makes the majority of its money by selling ads based on data it collects on its billions of users’ interests and whereabouts.
Fitbit Ionic Watches are the only Fitbit smartwatches or trackers affected by the recall. The recall is handled through a refund registration page. When you return the smartwatch to Fitbit, you’ll get a refund for the full list price as well as a coupon for 40% off select Fitbit items. Fitbit advises returning any Ionic Watch, even if it appears to be in good working order. Even consumers who haven’t used the model in a while can get a refund.